Disclaimer

Disclaimer

This Disclaimer (“Disclaimer”) governs your use of the Payment Solution services (“Services”) offered by Nimbovox Solution (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile application, APIs, or any related services, you (“User,” “You,” or “Your”) acknowledge and agree to the terms outlined below.

No Guarantee of Uninterrupted Service

We strive to keep our Services available at all times; however, we do not guarantee uninterrupted, error-free, or fully secure access to our platform. Service interruptions may occur due to maintenance, upgrades, technical difficulties, or factors beyond our control.

Transaction Processing

We operate exclusively as a payment processing intermediary between merchants and their customers.

• We do not assume responsibility for the quality, safety, legality, or delivery of products or services purchased through our Payment Solution. Any disputes related to transactions must be resolved directly between the buyer and the merchant.
• Payments may be delayed or declined due to various factors, including but not limited to bank or network outages, insufficient funds, fraud prevention measures, or regulatory compliance requirements.

Regulatory Compliance

We adhere to all relevant Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI Guidelines, and the Payment Card Industry Data Security Standard (PCI DSS). Users are responsible for ensuring that their use of our Services complies with all applicable laws and regulations.

No Financial or Legal Advice

The information presented on our website and through our Services is intended solely for general informational purposes and should not be construed as financial, legal, or tax advice. We recommend consulting a qualified professional before making any financial or legal decisions.

Third-Party Links and Services

Our platform may include links to third-party websites, applications, or services. We do not endorse or have control over these third parties and are not responsible for their content, terms, privacy policies, or practices.

Security and User Responsibility

We employ robust security measures to safeguard your information; however, we cannot guarantee absolute protection against hacking, unauthorized access, or other cyber threats. You are responsible for protecting your account credentials, payment information, and any personal data you share while using our Services.

Limitation of Liability

To the fullest extent permitted by law:

• We shall not be held liable for any direct, indirect, incidental, consequential, or special damages resulting from your use of our Services.
• Our total liability in any matter related to the Services will be limited to the transaction fees paid to us for the specific transaction involved.

Changes to This Disclaimer

We may revise this Disclaimer periodically to reflect updates to our services, legal obligations, or regulatory requirements. Continued use of our Services following such changes constitutes your acceptance of the revised Disclaimer. If you do not agree with any part of this Disclaimer, you should immediately discontinue using our Services.